Poultry Log™ Privacy Policy

Last updated: October 5, 2026

Information we collect

We collect account details such as name, email address, login credentials, billing details, workspace information, farm records, uploaded files, notes, and support communications that you choose to provide while using Poultry Log™.

How we use information

We use this information to operate the service, secure accounts, process billing, provide customer support, improve product performance, communicate important service updates, and comply with legal obligations.

Optional Google Analytics loads only after you allow analytics. You can change your choice using Analytics privacy. We measure public tools and completed signup, first-record, enquiry and paid-purchase outcomes without sending names, email addresses or farm record contents. Processor enquiry contact details are stored to answer your request; they are not sent to Analytics.

How information is shared

We do not sell your personal information. We may share data with service providers that help us run the platform, such as hosting, authentication, payment, email, storage, and analytics vendors, and when required by law or to protect the service.

Data retention

We keep account and workspace information for as long as your account remains active and as needed to provide the service, resolve disputes, enforce agreements, and meet legal, security, or financial recordkeeping requirements.

Security

We use reasonable administrative, technical, and organizational safeguards to protect your information, but no system is completely secure and we cannot guarantee absolute security.

Your choices

You may update account details, manage workspace content, and contact us to request account-related assistance. Depending on your jurisdiction, you may also have rights to access, correct, delete, or export certain personal information.

Connected ChatGPT access

PoultryLog™ is operated by Hywel LLC. When you connect PoultryLog™ to ChatGPT, Auth0 handles the connection sign-in. PoultryLog™ links the authenticated identity to the PoultryLog™ account and workspace you authorize. Requests are checked against your current PoultryLog™ access and connection permissions.

When you ask ChatGPT to use PoultryLog™, the service returns the requested, authorized records to ChatGPT. Depending on the request, these may include farm, house and flock information, operational logs and notes, financial records, tasks, compliance records, or grower information shared with an authorized processor. Information returned to ChatGPT is also subject to OpenAI's applicable terms, privacy policy, and your ChatGPT account settings.

PoultryLog™ retains account-link records, request diagnostics, and operation receipts used to authorize access, prevent duplicate changes, and investigate errors. Operation receipts may include the proposed changes and the resulting record details. Disconnecting the connection in PoultryLog™ Settings revokes future access through that link. It does not delete farm records, operation receipts, or information already returned to a ChatGPT conversation. General PoultryLog™ retention and privacy-request practices still apply.

Contact

For support, account questions, or requests concerning your personal data, contact [email protected].